01
Email our team
For support, feedback, and privacy requests, contact admin@traination.fit. Include a short description of your question and the email address associated with your Traination account, if you have one.
Please do not send passwords, payment details, or sensitive health information by email.
02
Request account or data deletion
You can request deletion of your Traination account and associated personal data by emailing admin@traination.fit. You can also contact us to request deletion of specific personal data without requesting account deletion.
- Use the subject “Account or data deletion request”.
- Send your request from the email address associated with your account, where possible.
- Tell us whether you want to delete your account, specific data, or both.
We may need to verify your identity and authority before completing a request. If your trainer or organization controls your coaching records, we may direct your request to them.
What happens to your data?
Some information may need to be retained for legal, security, or recordkeeping purposes. Backups may persist for a limited period before being overwritten. See our Privacy Policy’s retention section and your choices and rights for more information.